Help center
Quick answers about buying, renting, repairs, warranty and shipping. Can't find what you need? We're a call away.
What does "re-certified" mean?
Every unit is inspected, repaired with OEM-grade parts, calibrated and biomed-tested to manufacturer specification, then shipped with a certificate of conformance. See our re-certification process.
Can I rent instead of buy?
Yes — many units are available on daily, monthly or long-term rentals with service included. See rentals or financing & rentals.
Do you repair equipment I already own?
We do. Our biomedical technicians repair, calibrate and re-certify your existing devices. Request a repair →
Can I sell you my used equipment?
Yes — we buy surplus and retired medical and lab equipment. Get an offer →
How fast do orders ship?
Most in-stock units ship within 2–5 business days, insured nationwide. See shipping & returns.
What warranty is included?
Re-certified equipment carries a 90-day PMLS limited parts-and-labor warranty from delivery, and repairs carry a 90-day labor warranty. Extended 12-month coverage is available. See warranty details.
Still need help?
Call (877) 785-9028 or email service@precisionmedlab.com. Our specialists are available Mon–Fri, 8am–5pm PST.